call us: 281-808-4834

Return Policy

Thank you for your purchase. We hope you are happy with your items. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange only. Please see below for more information on our return policy.

Returns

All returns must be postmarked within 30 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please place the item securely in its original packaging and include your proof of purchase, and mail your return the following address:

Upside SportsPlex
1156 Fox Meadow Drive
Alvin, TX, 77511

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 10 business days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Exceptions

Any item that has been used or worn cannot be returned.

For defective or damaged products, please email us at jami@upsidesportsplex.com to arrange a refund or exchange.

Please Note

Sale items are FINAL SALE and cannot be returned.

Questions

If you have any questions concerning our return policy, please email us at:jami@upsidesportsplex.com.